Copy the serial number and enter it on Apple's support page to find out if your laptop is part of the range of affected devices. If it is "MacBook Pro (Retina, 15-inch, Mid 2015)," you will want to check the serial number listed in the same dialog box. This will open up a screen that will tell you the model of your machine. To find your serial number, click on the Apple menu marked by the Apple icon on the upper-left corner of your MacBook Pro's screen. The company has set up a support site where you can enter the serial number and find out if your machine is a part of the recall. How do I find out if my MacBook Pro is affected?Īpple is determining the affected models via serial number. According to Apple, affected models were sold "primarily between September 2015 and February 2017."Īpple said that no other model of the MacBook, including the 13-inch MacBook Pro model that was released the same year, is currently believed to be experiencing this issue. The recall specifically focuses on the 15-inch MacBook Pro with Retina Display that was first introduced in May 2015. Here's every you need to know about the recall and how to find out if your MacBook is affected. In one case, one of the devices exploded on a plane and ended up grounding the flight before take off.Īpple clearly wants to avoid anything like that happening.
Back in 2016, Samsung ran into an issue where the batteries in its popular line of smartphones exploded with surprising frequency - though any phone explosion is probably too many. The last thing Apple wants is a Samsung Galaxy Note 7 situation on its hands. While White Panda confirmed no one was hurt in the incident, he noted on Reddit that the battery explosion was enough to trigger both smoke and CO alarms in his home. The outer shell of the machine appears to have cracked from the internal explosion and the scorching battery burned through part of the case, leaving parts of the silver body charred black. His machine can be seen with smoke billowing out of it.
Earlier this month, musician White Panda shared a video of his 2015 MacBook Pro going up in flames from what he called "normal use." The artist said there was a small explosion that occurred just before he started filming. Overheating batteries are no joke, and there has already been at least one example of what happens when an at-risk MacBook Pro's battery goes unchecked. While we've all had our laptops run hot at some point - specifically when there are more than 30 tabs open in Google Chrome - Apple warns that in this case, the batteries can get hot enough to "pose a safety risk."
According to the company, some units of the laptop contain a battery that can overheat. Apple announced this week that it is issuing a voluntary recall on its 2015 MacBook Pro with Retina Display.
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